[Resolved]  Easy Cabs — Failure to reprot the vehicle on time

Address:Hyderabad, Andhra Pradesh

The car was booked on 11th October for pick up at 6 AM on 12th at Hyderabad. The vehicle did not report till 6.20 AM. When I called the person on the desk disconnected the line. I tired the Driver Cell No. more than 5 times but he did not pick the phone. Again when I called at 6.30 AM the person on desk informed that he has taken over the shift just now and he will check. No response for 15 minute. When I called again he informed the Driver is not picking the phone and he is helpless. When the company knows their drivers will not pick the phone why they book the cab nd message confirmation? Due to failure to report on time I had suffer huge financial loss which has to be compensated. My Cell No. is[protected] to which the confirmation of booking was sent by Easy cabs.
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Aug 14, 2020
Complaint marked as Resolved 
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