Easy Cabs — harrasment by the driver

Address:

New Delhi, Delhi

I took an easy cab from T-1 Airport to Safdarjung which is not very far and with parking charges the fare usually amounts to 340 rupees. But this time I realized that the driver took a long turn, deviated from the normal route and after a very long time asks me for directions (pretending as if he does not know the roads in Delhi. This came as a surprise to me because I had clearly mentioned Safdarjung enclave near NCC gate and he agreed to it and did not seek even a single clarification). When finally I reached my destination I asked him why he took a long cut to which he replied in a very rude manner. Why is the company even employing such drivers who dont know (or pretend to not know) where they are going, wasting energy, wasting time and harrasing customers!!!