Easy Cabs — horrible service

Address:

Bangalore, Karnataka

I booked a cab through Easy Cab on[protected] at 8:00 AM for dropping at Yasvantpur Rly Stn at 9:30 PM . I was given booking id[protected]. I was assured that cab will reach in time without fail. I enquired at 8.00PM and I was assured that cab will reach in time and I need not worry at all. I rang up at 9.00 PM. The call centre customer care executive told me that cabs are not available. In spite of my repeated requests he showed his helplessness in this regard. I received a message that my booking is cancelled on my request.This is the state of affairs in Easy Cabs. Who will pay for the harassment and agony I suffered that night?