Easy Cabs — Last minute cancellation; missed flight

Address:

Mumbai City, Maharashtra

Authority, Reference ID : A[protected] This is CA Nandan from Mumbai. I had booked your taxi from Hiranandani to Domestic Airport for 3:15 pm - 20th June, 2015. However I received msg/mail for cancellation due to non-availability of cab at 3:07 pm - pls see the screenshot as attached !!! You know how it rained in mumbai causing water logs at many places and so as a precautionary step I had trusted on your brand. However a cancellation msg at the last minute ruined hopes of getting any other carrier too that made me miss my flight !!! I request you to explain this unexpected move from your end to save from consumer court process ! - Nandan Aggrieved customer