Easy Cabs — Poor services by easy cab

Address:

Mumbai City, Maharashtra

Dear sir, I had booked a easy cab for dropping me at Domestic AP, Mumbai from Anushaktinagar on September 25, 2015 at 0430hrs . I received a SMS at 0400 hrs vide Booking ID: A[protected] that car no 2917 with chauffer No .[protected] will report at pcikup point Anushaktinagar.When vehicle did not turn up on time I contacted driver at moblie .He refused to come and told me to contact at easy cab centre to get another vehicle. In panic due to paucity of time to catch flight scheduled at 0600 hrs I contacted Easy Cab centre I got reply that there is no other vehicle .Ultimately I had to rush and make altermate arrangements. We book these Radio Taxis by paying higher fares to get reliable services but outcome was a very disturbing.Necessary action shall be initiated to punish those responsible for these pathetic services.