Easy Cabs — Taxi driver called 25 minutes past pick up time and was arrogant

Address:Hyderabad, Andhra Pradesh

I booked a taxi for my spouse on 27th June for 10:30pm pickup from my home to RGIA airport. We waited for the driver to show up till 10:45pm and then drove ourselves to the airport. Driver called at 10:53pm. We told him we have already left and he said "then why did you call me ?" We have booked easy cabs several times in the past, but this was the first time that we got such an unprofessional service. If there is shortage of available taxis then please let the customer know in advance. Also please teach your drivers some manners. They really don't know how to talk to customers. Our booking ID: A[protected] Car no. : AP28TV3973 Chauffeur No.: [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Easy Cabs
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    223
    Pending
    0
    Resolved
    80
    Easy Cabs Phone
    +91 11 4308 3000
    Easy Cabs Address
    9th Floor, Videocon Towers, , Jhandewalan Extension, New Delhi, Delhi, India - 110055
    View all Easy Cabs contact information