Easy Cabs — Unethical and Least concerned on Customer Safety

Address:

New Delhi, Delhi

Easy Cabs: you are the worst company along with other Radio Cabs operating in DELHI-NCR. As Delhi wasn't facing enough troubles with radio cab companies like yours. You have no ethics and no courtesy towards your customers! Last night (18th August 2015) my wife took your cab from Delhi Domestic airport terminal 1, with taxi number DL1RX6610. Little to our knowledge that you do not even care how your taxi’s are maintained. The cab stopped suddenly with the Driver (Jaypal) still trying to start it, in a fraction of minutes passing vehicle stopped and said that get out of the cab, as it is on FIRE for last 3-4kms. My wife jumped out of it and the whole cab caught fire. My problem is that why do you play with your customers life, as service providers what is the process that you maintain to make sure you are giving us as customers on the subject of safety?? NOTHING!! After all this I lodged a complaint with you call center in the feedback department where they said somebody will call you by 10:00am in the morning, but not to my surprise, no body bothered !! You guys are useless and pathetic company, and I will make sure to my strength that I spread this word with all my contacts across PAN India. To viewers of this message, Please make sure you never book EASY CABS, they are a disaster and to add to it have no courtesy towards us !! My family would have ended last night, I have two young boys (one 4year old and one 8 month old), I am scared to death now with this episode that god forbids if something had gone wrong… My wife is in so much trauma that she doesn’t want to leave home or us, she is scared and probably scarred for life to ever take any cab’s . You Guys are Pathetic.