[Resolved] Easy Cabs — Unruly behaviour of the Chauffeur | |
I had booked a cab from Mayur Vihar Phase 1 to New Delhi airport on 19th November, 2014 evening for 20th November, 2014 morning at 5:00 AM. The easy cab confirmed my reservation for that particular day and informed me that I would be receiving the Cab details half an hour before my journey. The cab details were Car no- DL 1 YD 8882, Booking Id : A[protected], Chauffeur No:[protected] .Everything was ok, the cab arrived but as soon as I entered the cab and we travelled for a while, the Chauffeur told me to switch off my mobile. I was very much surprised and afraid also. I asked him why and he said that the entire money generated would be his and it would be easy for him to cancel the booking. As I was all alone and afraid as it was pitch dark at about 5:00 in the morning and also in the nick of time, he created this ruckus, I didn't say anything but simply complied to his wishes. Had it been in the evening, I would have definitely objected to it firmly. Also, I came to know that the car was not of easy cab but was outsourced, like when you run short of cars and to meet the demand, they book private cars. Luckily I reacted airport on time and safely and he overcharged me.
Easy cabs shouldn't outsource cabs. If the demands are much they should politely refuse that cabs are unavailable. I will in future will not recommend anyone to use this cab and if someone wishes, its at his own risk. God save him!!!
A very bad and bitter experience.No wonder such crimes are committed. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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