[Resolved]  EasyMobileRecharge.com — recharge not successful but amount debited

I recharged my mobile on 28/09/2018 for 500 rup twice. Recharge was not successful but the amount was debited. I got a message saying I will get a refund within 3 days.Pleasee know when will I get a refund for 1000 rup. Please do the needful immediately. Please give a direct customer care number so that I get a resolution immediately. I need to recharge once I get this refund.
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Nov 3, 2018
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

I recharge my sundirect DTH it was failed so please refund my amount
Order I'd 95962149
I have recharged 199 for my Vodafone number but amount is deducted from my bank account but recharge net pack is not done so I need refund of my money please as soon possible transfer my Money to my bank account

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