[Resolved] EasyMobileRecharge.com — Payment deducted but recharge not done | |||||
On 22/3/2017 i made a recharge of rs. 500, payment deducted of rs 502 (500 + 2 rs. Internet charges) from my bank account but recharge not done. On 23/3/17 i made similar recharge and similar incidence happened, rs.502 deducted but recharge not done. After having long conversation on e-mail with easy mobile recharge representative no solution came out neither my amount refunded. Total 1004 rs. Deducted from my account which i want refund. Date time mobile no. Recharged amount order no. [protected]:21:01 [protected][protected] [protected]:26:46 [protected][protected] Was this information helpful? | |||||
Jun 6, 2017 Complaint marked as Resolved EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support May 04, 2017 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That is our promise! Your amount has already refunded to your bank account from our end for order number 88537257 on 23/03/2017. Please check with your bank regarding your refund. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com Verified Support May 04, 2017 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That is our promise! Your amount has already refunded to your bank account from our end for order number 88561661 on 25/03/2017. Please check with your bank regarding your refund. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com | |||||
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My Airtel Dish TV Connection was recharge amount 200 cut in my bank amount but recharge not completed order no.8943321
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