Ebay.in — Ebay cheat customer

Jun 04, 2016

Updated by malayghata2007 The ebay customer care cannot resolve anything. Everytime I call ebay helpline and they play music for me. The only thing left for me to do now is to file a case in the consumer court to get my money back as also claim compensation for all the harassment.

Ebay account number: malayghata2009
Phone number: [protected]

Case1:
I pay 3 times of Rs: 3, 858.57 for “Intel Pentium G3240 Haswell Dual-Core 3.1GHz LGA 1150 Desktop Processor” on 03/06/16 but order booked only once.
First time through payumoney on 02/06/16. Amount is deducted but order not booked.
Second time through sbi debit card of account number [protected] on on 03/06/16 . Amount is deducted but order not booked
Third time through sbi debit card of account number [protected] on 03/06/16. Amount is deducted and order booked.
Seller: theitwares
Contact Details
Name - Rahul Varma
Tel - [protected]
email - [protected]@theitwares.com
I tried to contact seller but no response. After some time at 11:22 on 04/06/16 a call from 91-[protected] come and he said that he want to refund my payment. (He has some information about my payment like two times I pay from sbi and one time from payumoney. So suspect that it was seller contact number). He asked me to give my debit card information. I give him all information like card number, validity cvv. Then he asked to give otp from my mobile. The massage was. “To pay Rs. 4999.00 to WWW ACCOUNT FR, use OTP. BEWARE! ONLY fraudsters ask OTP on phone. OTP is 212273. Don’t share with anyone.” I share the OTP because I know that my balance was below 4999. He again send me otp for 4999. Then for 4800. Then for 2000 and this time I disagree to share OTP. This is a fraud and a cyber-crime.

Case2:
Item : SAMSUNG EVO 32 GB MICRO SD SDHC CLASS 10 MEMORY CARD WITH WARRANTY
PaisaPay ID : [protected]
Item id :[protected]
Claim ID : 2006422
Seller ID: vijaysingyada-0
Problem: the above item was not working so I claim a return and refund request on 21 May 2016 but no response from ebay.

Case3:
Item : Orignal SAMSUNG 32GB + 32GB COMBO MICROSD MEMORY CARD EVO CLASS 10
Claim ID : 2045115
PaisaPay ID : [protected]
Item id :[protected]
The above item was not delivered and refund was approved but no refund i have got. so please initiate for refund.