Ebay.in — Misplaced my product

Address:560102
Website:www.ebay.in

I ordered samsung j7 black on 11-feb-2016.I made payment of rs. 13, 500/- through credit card. On 20=feb-2016 i received a product from dtdc courier. When i opened the courier it was adidas gel which is a value of rs.150/-.
Then i approached. Ebay customer care. Then ebay team raise a claim on this.
Every time i asked about my claim status they told it will be in investigate state.
Finally they close my claim without telling any reason.
Seriously, ebay.In is really worse.
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DTDC AwB number :K85156458
I Will Strongly Recommeded not to go with EBay for any products. The EBay is fake one and the customer support is really worse and its fake.
Dear Balaji(balaji banisetty ),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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