Ebay.in — Money paid but product not received

Address:Kolkata, West Bengal, 700064
Website:www.ebay.in

I have purchased and apple iphone 5s through e-bay.in on 10th novemver 2015 till date the item has not been delivered, called blue dart courier end number of times but they only telling me we are unable to trace the shipment, we will contact you no need to call again and again, contacted the seller he is also least bothered, contacted ebay they are only telling same we will contact you, on 23 november 2015 i have raised a claim no response no call from any one, paid rs. 25769/- for the item in advance whats the security item name: apple iphone- 5s paisa pay id: [protected] i am worried, what is the safety of online purchase, if theer is no one to assure and assist you!
Was this information helpful?
No (0)
Yes (0)
eBay.in customer support has been notified about the posted complaint.
Dec 09, 2015
Updated by patwariritesh
No response from ebay seller or courier what about my iphone for which i have paid money through my debit card what is my fault if courier is missing my money should be refunded immediately why i am witheld
Dec 23, 2015
Updated by patwariritesh
Some one please suggest should i file a complainnof police fir or move to consumer court ?
Complaint comments 

Comments

Dear patwariritesh,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
No response ! Ni call from eBay neither the shipment is traceable i want my refund immediately
No response received till date no call from ebay also
No solution till date only eBay passing time every time they call me and say we are working on your claim..i dont understant its almsot 2 months of my purchase every alternate day i have to chase eBay every time a new customer support person and every time i have to explain the matter from starting and in the end he has only one reply the claim settler will call you in 24 to 48 hours.. is this redicolous to buy online they harass in such a way to refund money i dont have any other work every alternate day i have to chat with eBay and they are not refunding my money my courier is manfeisted clearly can be seen in their site too.. very bad experience with this purchase

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information