Ebay.in — Sent wrong product

Address:	Jalgaon, Maharashtra, 425001
Website:	eaby.in

I am perches YU Yureka Plus on Android in 9, 999.00 new mobile. (http://www.ebay.in/itm/YU-Yureka-Plus-on-Android-Moondust-Grey-/[protected]?) but i have receive old item i.e. refurbished. I am complaint in ebay on 23 March 2016 (claim id is 1816795) but form 23 march to till date it is not solve.

I have received item form Benglaor. But ebay say send item on this addresss- Akhil B Ghosh Soumyajit Ghosh, C.O.- Akhil Ghosh, Lalkuthi Para, P.O- Suri, Dist.- Birbhum, West Bengal, Pin- 731101, Near Airtel Office Suri, India 731101. When item receive sell in eight working day we credit your money. No courier or Indian post send the mobile on this address form my side. I am tell this problem to ebay on 1 April. After that they try to reship product on 12 April. But it return on 16 april on my home address. Courier company say we have no service on this address. After that i am write mail and call to call center. they are not response and proper answer any mail.

Regards
Jitendra