eBay — luxcine dlp 3d wifi projector not received prepaid rs.35000/-

rpdr.kol18

from Balangir, Odisha

Address:

Mysore, Karnataka, 571604

I have got this contact no.[protected] from ebay website when i was surching this projector specification and item description there i found this mobile number and icontact with him 0n 18.01.2018 i am he seller and eby take commission from me so ebay’ s rate is 39999/- but if you direct from me then you will pay only rs.35000/-only. And after received payment product will be reched to you 5 to 7 days. After that conversion with me i have not called him.
Again 0n 22.01.18 he again phone tome when i will pay for projector and he sent me by message to my mobile pay for payumoney website. And on 25/01/18 i have paid money rs. 31000/- by pmny.in through my sbi credit card and rs.4000/- through sbi debit card transaction summary given below

Marchant name sagar a order amount rs.31000/-
Payment id[protected] marchant order id[protected]payment and another transaction details
Marchent name : sagar a order amount 4000/- payment id [protected] marchant order id[protected]

After received the payment he asked me i will send you details traciking history. But i have phone to him several tmes he said same version in this way already passed six days.
On 31.01.18 i hve several times phone to him but not respond and then he switch off the mobile.
Again i phoned to him at evening not respond.
After som times about 6pm he sent me a message for request me to send my address again. Then i phoned to him this he respond me and ask me send the address. I have replied him no need you refund my money, he refused me to refund my money. After that finding no way i have sent my address. At in between 7 to 8pm he sent me awb no. Of delhivery courier. I again phone to him about full details he replied me tomorrow you will get the full details but tomorrow already gone but no respond me after several times phones till date at 10.38pm.
I have phoned to delhivery courier they asked me that ‘no request for pick up from the seller send me message and i have seen website delhivery courier.
I have sent ne email to payumoney and also to you.
So, i therefore pry to yoy kindly lookinto the matter take necessary action and refund my money.
Your’s faith fully
Rana pratap das roy
Rly. Qr. No, s&c/133 b bbc colony pandu, guwahai781011.
[protected].

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Feb 04, 2018

Updated by rpdr.kol18 Dear sir,
I have order for one luxcine projector on 25/01/18 rs. 35000 by pay u money through my sbi credit card rs..31000 and rs.4000 bysbi debit card payment id[protected], marchent order id[protected] and payment id[protected] marchent order id[protected] dated25.01.18 respectively.
On telephonic conversion to him he replied me i have received the total amount rs.35000.
After some times in asked him about my product he replied me that he will deliver the product on saturday i. E. 27.01.18 by fedex courier due holiday on the next day. Ie.26.01.18.
Next (27.01.2018)
When i phoned to him he asked me to day i will send the product..
On 27.01.18 at 00.52 hrs again i phoned to him he replied me to day i will deliver and courier service asked him heavy loaded he will come latter at 8pm. As well as he replied for pick up he kept the product neighbor's office for pick up and i will get the item within tues day to friday. I request him give the tracking details he replied me on monday 29.01.18 he will message to me.
On 29.01.18 (5.57 pm)
Asked me deails wil be given by him evening after 4pm.
At 5.557 pm he adsked me already despatched detail not given
This way i have phoned to several times he replied the same version details will be message to you but till not.
7.17 pm again same version.

On 31/01. He replied me he will not despatched the product. New product will be arived on friday i will deliver on friday. Then i request hime refund for money he cut the phone. Again i phoned to him.
On friday 02.02.18 when i phoned to him send your address again i will now deliver the product. Then i ireqest to refund the money he refused to back. After that found no way i have sent him my address again. Then after several times he only send me one wab no.[protected] on 02.02.18 sent to me by message.

03.03, 18 i have called to courier delhivery courier they asked me product not pickup.
03.03 18 after noon delhivery courier sent me message 'no pickup request from seller'
Then i phoned to him about my product he replied me pick up already done.
But curier service display message ' no pick up request from seller'. I again phone to him after 10 pm they will give te details. But on 04.02.18 courier service deliverd the message 'no pick up request from the seller'
On 04.02, 18 i have phoned to him sevreal times not respond til now the send this compliain to you. S

So, i request you to kindly manage to refund/ credit the amount in account as possible early because i have taken as loan of rs. 31000 from credit card by emi with iterest.
Your's faithfully
Rana pratap das roy/
Rly. Qr. No s&c/133b, bbc colony pandu, guwahari 12 assam.
[protected].

Feb 04, 2018

Updated by rpdr.kol18 updated on 04-02-18

Verified Support

Feb 09, 2018

eBay.in Customer Care's response Dear Customer(rpdr.kol18),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay