[Resolved]  Ebscharge.com — Fraudulent call received and unauthorised credit card transaction for INR 8497

Address:

Chennai, Tamil Nadu

On 10th Feb 2015, I received call from [protected] regarding a promotional offer on my ICICI Credit card. The caller introduced himself as Ashutosh Sharma (Mobile Number +91 [protected]) and explained that i can redeem my credit card reward points which was unutilized for long time and for that redemption a promotional offer combo of T shirt, shoes, watch and wallet is being given worth of 8000 rupees. Soon after this call i received one more call from +91 [protected] as a continuation to the first call and they reconfirmed the same redemption offer. They also informed that there will be a verification call and i need to confirm my correspondence address. Few minutes later i received a call from +91 [protected] and the verification was completed. Apparently there has been some e mails received on my registered mail ID with ICICI credit cards and there was an IVR message and OTP provided. On the pretext of redemption of my credit card reward points i shared the same however getting a verbal confirmation from the caller that there is no additional charges for this offer. Later i realised that it was a fraudulent call and i have been cheated for Rs. 8497 which has been transacted through my ICICI credit card. I informed the ICICI credit card customer care and they suggested to block my credit card with immediate effect and i obliged the same. They also recommended that i raise a compliant with cyber crime of concern Police jurisdiction so that they start their inquiry on this transaction and resolve this. Now i am clueless on how to proceed further as because i need to pay ICICI bank Rs. 8497/- and moreover i am not sure whether the cyber crime police will help getting the money back worth of Rs. 8497/- which i lost in this transaction. Look forward and appreciate your timely support. Yours sincerely Nagarajan C nagarajan.[protected]@gmail.com