Ecom Express — delivery of product in payyanur

Address:Kannur, Kerala, 670306

We ordered a product from flipkart and they try to deliver it through you. Your employee behaved very badly and told us that they won't deliver the order. We ordered the same product for 3 times and they don't deliver the product. They say that we cancelled the product. But they didn't even contact us. If these is going like this we will proceed it legally through consumer court or locally. Look in to the problem it's a matter of your reliability.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint

Regards,
Team ECOM Express
Complaint comments 

Comments

My order in one plus 7 mobile booking but courier is iphone 7 so return the courier

Ecom Express Customer Care's response, Aug 27, 2019
Verified Support
Dear Sir/Mam,

Greetings from ECOM Express

Request you to kindly contact your shopping portal to register the reverse pick up request to return your shipment.

Regards,
Team ECOM Express
My AWB NUMBER [protected] . I have not received the package yet it is almost 2 days and the package is in delivery center at payyannur and they didn't even contact us. If these is going like this we will proceed it legally through consumer court or locally.

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    +91 11 3021 2000
    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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