Ecom Express — delivery otp generating to lost number.

Berlin Thomas

from Noida, Uttar Pradesh

Oct 10, 2019

Address: Elavumkudiyil (H), Rajakumary P.O, Idukki, Kerala, 685619

Dear sir

I have a order from flipkart and the delivery boy reached me. He is generated otp to my number. I lost my that number. He is telling that should need otp. From lost mobile number how can i give otp. Is there any other options to get my order. I can give my id card copy also.

I request you to please give a solution.

Thanks & regards
Berlin

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Ecom Express customer support has been notified about the posted complaint.

Oct 10, 2019

Updated by Berlin Thomas Dear sir

I have a order from flipkart and the delivery boy reached me. He is generated OTP to my number. I lost my that number. He is telling that should need OTP. From lost mobile number how can I give OTP . Is there any other options to get my order. I can give my ID card copy also.

I request you to please give a solution.

Thanks & Regards
Berlin

Verified Support

Oct 11, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From ECOM Express.

Please accept our sincere apologies for the inconvenience caused to you. You can get the Registered number changed by contacting your Shopping portal. Once the number is changed OTP can be resend.

Regards,
Team ECOM Express