[Resolved] Ecom Express — product is out for delivery but not delivered | |
Hi, I have made a prepaid and the awb is[protected]. I got the message stating that the shipment is out for delivery on 30th nov. But the delivery guy called me in late evening and said that he was not able to deliver it today and will deliver tomorrow however he updated the tracking status as rescheduled under customers request which clearly i din make. Then today, dec 1 i raised a complaint in amazon and again i got shipment out for delivery from ecom express. But til now it is not delivered to me i tried to contact the delivery guy in the following no ph: [protected] but there was no response and the product is not delivered. I am very disappointed with ecom express. This is happening to me for the 2nd time in 2 months. I want this to be fixed asap Was this information helpful? | |
Jul 5, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jun 04, 2018 Ecom Express Customer Care's response Dear Sir/Mam, Greetings With reference to your query regarding the shipment no.[protected], please be informed that your shipment has been delivered. Please accept our apology for the delay. Regards, Ecom Express Team | |
3 Comments | |
Comments
Sir my tracking no.[protected] is out for deliver but I am not receive the call first attempt any reason but after few minutes the courier boy not call back again me and its undelivered my items.
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