Ecom Express — regarding order shipping

Address:Indore, Madhya Pradesh, 452009
Website:Club factory

My order no: SO49357736 and tracking id is[protected], supposed (Estimated by club factory) to be delivered by 10th October. It was shown shipped by club factory on 29th October.From 02th October onwards the tracking info shows ‘pickup rescheduled for next day’. Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product???
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Hello sir,
My AWB number[protected] & 26959202.
My delivery date was on 4.10.18 but the delivery boy had not contact me. When I contacted him he told me tomorrow will be deliver my product. Whenever I asked him again in 5.10.18 he replied same. What's this happening. I want my order now.
Ecom Express Customer Care's response, Oct 12, 2018
Verified Support
Dear Venket,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 06 Oct, 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 8376888888

Regards,
Team Ecom Express
[protected]
Tracking number

Dear sir/mam,

I am out of town, so I'm unable to get delivery of product, so please send the courier return to Amazon warehouse.

My details
Akash Gavali
[protected]@gmail.com
Ecom Express Customer Care's response, Oct 12, 2018
Verified Support
Dear Akash Gavali,

Greetings From Ecom Express

We regret for the inconvenience caused to you. As per our records your shipment 248658765 has been returned back to your shopping portal.

Regards,
Team Ecom Express

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