Ecom Express — same item not delivered no phone and whatsapp no. given

I want to inform you that i had parched one item from "top gedgets" combo

Pack of wireless bluetooth headphone blocked on 16th july, 2020.

I received parcel 23.07.2020 when i opened the parcel i had seen in this parcel only one item, which was in order combo pack and the item was headphone with wire connected. Before the delivery call came from this two numbers are & [protected]. I tried to call both the numbers

No response. My order number was ref no. 5096. Awb no. Was[protected]

Only vendor name shown "sd vendor". No refund address given.

Please kindly solve the problem. Its price was rs. 1599.00
[id: 2687863]
ï want send my bank details number. But not proper address & phone number, no. Whatsapp number given.