Edureka — Fraud, Hidden Loan, Cancellation of admission and Refund

Need your kind attention and support to resolve the concern.

As per my discussion with Mr. Arjun A., Sr. Admission Counsellor, I have taken the admission on 14th Feb 2023 by paying Gpay Rs 10000/- but he never mentioned in his conversation that I need to sign loan document for the installment which needs to pay by me for the course.

When he did inform me about the loan I had asked him to cancel the admission and refund the amount through SMS on 16th Feb 2023. But he managed to manipulate me and get it signed the loan document through Propelled and now I feel like I was cheated.

Further, when I spoke to Mr. Rajshekhar, Associate Business manager, on cancellation of admission due to some personal and financial problem, He literally threatened me with word likes forgery, doubt on my consent, fraud etc, and mentally harass and blackmailed me to withdraw admission cancellation on telephonic conversation. He even did not inform me that our telephonic conversation had been recorded by him without any of my consent.

I would like to mention with reference to a clause in rules and regulation for cancellation of admission that if admission is cancelled within 3 days of admission no question will be asked and amount will be refunded but the same was neglected by the team and started to harass and blackmail me.

I have enclosed necessary payment proofs and a snapshot of SMS for your reference to take the same into consideration at the earliest and refund the amount as paid by me along with cancellation of admission and loan procedure as the course has not started yet.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Edureka customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Edureka
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    146
    Pending
    0
    Resolved
    36
    Edureka Address
    Unit Nos: 501-503, 5th Floor, Delta Block, Sigma Soft Tech Park, Varthur Road, Bangalore, Karnataka, India - 560066
    View all Edureka contact information