Edureka — Promised courses were not offered and not shown in the dashboard

Address: 4TH FLOOR, NO 38/4, INDIQUBE ETA, DODDANEKUNDI, OUTER RING ROAD, BENGALURU, BENGALURU URBAN - 560048, KARNATAKA, INDIA

I have joined Edureka through Mr. Sachin (28th august 2023) and he promised that he'd offer me courses apart from DEVOPS like fundamental linux commands, machine learning, mongoDB, Tablue and Pyspark. During the interview through Gmeet(24th august, 2023), head of the interview, himself told that he'd offer these courses. I can only see fundamental linux commands and machine learning not the other courses i.e. mongoDB, Tablue and Pyspark. Shortly after the commencement of the courses, I fell sick (Oct'23-April'24) and couldn't do my courses. I have called Sachin ([protected]) to inform me of my status on June 21st. After that I have called Sachin multiple times to ask him to transfer me from DEVOPS to data engineering, he told me he'd update me on this matter after discussing his superior officers and management. But I hadn't received any call or information regarding this matter. And I tried calling him multiple times regarding this matter and he wouldn't lift my calls. I tried reaching their management through their grievance cell and a number was mentioned there, which belongs to the head of the grievance cell, Mr. Abhishek ([protected]) but when I tried to call that number, it said that number is switched off. As of today, 6th september '24, i tried calling Mr. Sachin, a different number ([protected]) and he didn't pick the call and sent a text that he is outside and that he will call tomorrow.
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Edureka customer support has been notified about the posted complaint.
Sep 06, 2024
Updated by Thilagavathy B
The solution I would like to receive is a transfer to data engineering course and get the promised courses according to Gmeet like mongoDB, Tablue and Pyspark or a complete refund.
Sep 06, 2024
Updated by Thilagavathy B
I need quick resolve from edureka
 
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