[Resolved]  Edureka — training course

Address:+44
Website:www.edureka.co

I am making complaint to indian consumer complaints on a transaction which was made on the 15th july 2017 to edureka for a training course.
The agreement was that my analysis using r software will be run on five (5) data set using (Logistics regression, linear discriminate analysis, cart and mice for missing data) after stating what i want to achieve in the analysis and my deadline was for 28th july 2015.

I was promised that a tutor will be attached to me online for both o[censored]s to perform the analysis but it was never done. I have placed several calls across to edureka on a daily bases but my issues was not sorted rather i was sent a timeseries analysis which was not what i requested.

I have notify them to refund my money on a several note but i was decline and my needs was not meant. Please, find attached invoice.

The transactions details is as follows:
Date of the incident - 15th july 2017
Client number - # mktkukz_043017c4b0424391
Transaction id: 1av38852dy0175355
Full description of the incident - r software analysis
Desirable resolution - refund

Retail invoice/bill
Logo
Brain4ce education solutions pvt. Ltd.
Units nos : 501-510, 5th floor, delta block, sigma soft tech park, varthur bangalore - 560066, india
Order id :
# mktkukz_043017c4b0424391

Cin : u80200ka2011ptc094081

Pan number : aaecb5440j

Service tax : aaecb5440jsd003


Billing details

Name : bukola

Email id : [protected]@gmail.com

Order date :[protected]

Course name
Data analytics with r certification training

Qty
1

Unit price
£289

Discount
£58

Net price
£231

Subtotal :

Total :

£231

£231

*this is a computer generated invoice.
+1 photos
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Aug 31, 2017
Complaint marked as Resolved 
Edureka customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Edureka Customer Care's response
Dear Bukola,
Hope you are doing great.
We will sure refund your amount as you are in the refund policy as per the company rule.
I have also attached the image for your reference.
Hope this will solve your issue.

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    Unit Nos: 501-503, 5th Floor, Delta Block, Sigma Soft Tech Park, Varthur Road, Bangalore, Karnataka, India - 560066
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