Ekart Logistics — 2 times delivery was very bad

Address: VIT museum Bengaluru

Today delivery person called me for receiving the item, soon I came down from 2nd floor but to my surprise he left the place, called him many times but he did not take the call. Tracking shows item delivered. Please note my order id 272907 order date 26.05.2025.

The last delivery also he did the same thing created the trouble in office.
Please see the issue and make the delivery fool proof with code while delivery.

Thankyou.
Ph.[protected]
krishnamurthy.[protected]@gmail.com