I am writing to express my disappointment and frustration with the delayed and rescheduled delivery of my order, FMPP[protected]. Despite the promised delivery date, the order has not been delivered on time, and the subsequent rescheduling has been done without any concern for the customer's convenience or a valid reason.
Order Details:
- Order ID: FMPP[protected]
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- Expected Delivery Date: 28.12.2024
- Rescheduled Delivery Date: 3.01.2025
The delayed delivery and rescheduling have caused me significant inconvenience, and I am extremely dissatisfied with the lack of communication and consideration from Ekart's end. As a customer, I expect a certain level of service and reliability, which has not been met in this case.
I request you to:
1. Deliver the order as soon as possible.
2. Provide a valid reason for the delay and rescheduling.
3. Take necessary steps to prevent such incidents in the future.
I would appreciate a prompt response regarding the actions you will take to address this issue. If I do not receive a satisfactory response, I will be forced to explore other options, including filing a complaint with consumer forums.
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