Ekart Logistics — Delaying for delivering my order

Nerdy Soumyajit

from Hazaribagh, Jharkhand

Aug 8, 2020

Address: Lalkuthipara, Suri

I have ordered iphone xs on 6th august 2020 at 12:06 am. The shipment was done by ekart logistics with their awb no.- fmpp[protected]. The delivery was going good as it reached kolkata from gurgaon on the same date at 11:59 pm. But from 6th august and now 8th august it's been two days and i didn't receive my order whereas kolkata is just 180 kms away from my house. When i visited the ekart logistics of my hometown suri, they said that its stuck in motherhub snk and will be delivered soon. Neither did i could cal anyone at the motherhub snk nor i could get the ekart logistics' contact no. Of my hometown. I, henceforth need the order by tomorrow or i must appeal to higher authority or i need compensation on my order.

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Comments

mitrashubha

from Kolkata, West Bengal

Oct 24, 2021

I'm based in Kolkata. On 5 October I had ordered a HP laptop which was to be delivered on 16 October. However till date the item has not been delivered. Initially I was told that the issue would be resolved by 17 to 19 October. Thereafter it was changed to 23 October. And now I'm being told to wait for resolution till 26 October. And surprisingly the product is lying in your Kolkata facility since 14 October.
Are you a professionally managed company or a bunch of novices playing games with customers sentiments? Please have my product delivered IMMEDIATELY and henceforth I'll ensure that I do not trust any site which has Ekart as it's delivery partner.