Ekart Logistics — Delivery Delayed with No Updates

Address: Uttam Nagar, New Delhi, India

Flipkart Order ID: OD[protected]
Ekart Tracking ID: FMPP[protected]

I ordered the Apple AirPods Pro 2 from Flipkart on the 3rd of October 2024, It was a gift for my mother's birthday. It was received in my city's hub on the 4th of October. It went out for Delivery on 6th October (Unnecessary delay) but no delivery person contacted me or any form of contact was made, no doorbells nothing. When I called the delivery executive, he said he did not have my parcel with him & said that Ekart Uttam Nagar (my nearest hub) might have "Backsheet" it or something like that. My order wasn't delivered at the end of the day and the status turned to "Unsuccessful Unable to attempt delivery due to operational issues". Next day, 7th of October, the whole day passed away and no updates were made. I somehow got the number of the TL (Team Leader) o[censored]ttam Nagar Hub Ekart named "Pawan Kumar" but when I called him he said "Don't disturb me, do not call me again for particular packets" and then blocked me. My product is still undelivered, could not give a smile to my mother on her birthday since my gift didn't reach me. Ekart ruined my expectations for her birthday.
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