[Resolved]  Ekart Logistics — Ekart Pickup my parcel but not updating the status and sent message that Pickup is failed

Ekart delivery executive has Pickup my parcel on 28th August but not updating the status and sent message that Pickup is failed

Order ID: # 1338870 [protected]
Tracking ID: MYSR[protected]

On 28th August I have the return approved product to the delivery executive at around 8pm. Next day when another delivery executive called me, I told that I have already gave the pickup item yesterrday itself. But in the evening I got a message from Ekart that the pickup is failed. I tried to call the delivery executive but even after entering my registered number and PIN the call do not connect. No options to register complaint on their site also. I have registred complaint on the Myntra website. Pls help me to get my refund.