Address: | ekart logistics kunnamkulam |
I ordered a bedsheet on 14th Sept with flipkart wallet of 300rs and then returned it. Return pick-up boy came and took the parcel on 17th Sept. That time he asked me to show the details in my phone. Then he checked (where he actually clicked cancel return and closed app I believe). I didn't notice that time but given the product back. Later when I checked, it showed in my flipkart account that 'Return cancelled and refund cancelled'
Now after 3 months also no resolution. That pick-up boy is not around anywhere, ekart not giving his details and the number he called to reach for pick-up is not answering.
Flipkart saying, since return cancelled refund cannot be initiated (as per them product is with me).
eKart saying they send all return back to flipkart sellers.
Flipkart needed to give me 300rs refund and sort this issue with eKart agency or seller (whoever holding the product or money) Was this information helpful? |
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