Ekart Logistics — Grocery product

I ordered my grocery from filpkart and delivery boy came on Tuesday but in box has wrong product after see that I denied to receive and he making a vedio of wrong product and send to his senior and his senior ask we will deliverd on next day but after 4 pm on same day he marked deliverd without giving product to me I did not share any otp to his and after that I complaint on same day and filpkart promise to me provide solution but not give and not give any information about dilvery boy or hub address even if I tried to connect it is fake delivery attempt by delivery boy please help me otherwise I have video proof then I go with consumer court with this proof
OD[protected] order ID
Please give me solution or provide delivery boy or hub incahrge number foe better solution
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Ekart Logistics customer support has been notified about the posted complaint.
Apr 18, 2025
Updated by Adhikari @123
Please try to contact me for better resolution
 
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