Ekart Logistics — Missing product showing delivered

Sir/Madam,

With reference to the subject cited above and Order ID - OD[protected] regarding Tupperware classic 1000ml, I am filing a complaint that my above item was not received by me or my neighbours but marked delivered in my Flipkart account. I have contacted the Flipkart support team but from their end also they have informed me that the delivery person has delivered the item to me.
On 27th October, delivery agent called me at around 7 pm but since I have given my office address I have already left my office at that time so he could not delivered but he asked for my mobile number. I don't know what for he asked for my number but I just gave it to him. I thought that he will deliver on Monday the 30th October but till now I have not received it.
This is the first time that I'm facing this issue after so many years of purchasing from flipkart. I request you to kindly look into the matter seriously as there may be something wrong with the delivery agent and maybe it will affect other customers also who have done prepaid order from flipkart. If possible kindly provide the mobile number of the delivery agent so that I can contact him personally or maybe can I get a refund so that I can order a new one.


Thanks and regards
Mrs Thianglyne Khyriem
Was this information helpful?
No (0)
Yes (0)
Ekart Logistics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ekart Logistics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    5263
    Pending
    0
    Resolved
    220
    Ekart Logistics Phone
    +91 80 6798 2222
    Ekart Logistics Address
    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
    View all Ekart Logistics contact information