Ekart Logistics — Product missing # MYEP[protected]

My sister ordered Rakhi's for me from Myntra and sent via Ekart with tracking ID MYEP[protected].

Shipment was supposed to deliver on Aug 6th but unfortunately till today this package was not delivered to us. But Ekart has marked this shipment as delivered in their system. We called to Ekart delivery number so many times but no solution for this issue. Even we have lodge a complain with Myntra but no resolution.

Please look into this.

Regards,

Dr Sanjay Jain
Bangalore
[protected]