Ekart Logistics — Wrong product delivery(tracking id-TPXC[protected]

I have ordered Men's 2 summer paints to Street fusion, but delivered wrong product actually very cheap product, this is COD & pay directly to E-cart representee. When i enquired then found the company is fraud. Also i want to find out the address of the seller through E-Cart tracking number, seller address is not mentioned.

How E-cart accept courier without seller address???
Why they have not shared all information along with tracking number. I request to please hold seller payment and refund same to me also how fraud company registered with E-cart .
I complaint same with bank and going to raise with cyber team.