[Resolved]  Datawind Ubislate — Delivery o[censored]sed ubislate 7ci tablet in place of new one.

Address:

Nagpur, Maharashtra

Hello

I have been cheated by DATAWIND.COM for the delivery o[censored]bislate 7Ci.
I have booked the UBISLATE 7Ci on 27th june 2012 and the details of the booking are as follows:


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Dear Niriksha Pandey

Thank you for pre-ordering your Ubislate7c

Your booking ID is PMCDB0D. Kindly save it for future reference.

The UbiSlate7C is a Smartphone Tablet Computer with following features:
7" Android 2.3 Tablet at an Unbeatable Price of Rs. 4,299
Faster Cortex A8, 800 Mhz Processor
High Quality Web Anytime & Anywhere
WiFi & GPRS (SIM & Phone functionality on Aircel network at Rs 98 per month)
Multimedia Powerhouse
Multi-Touch Capacitive Screen
Full sized-USB port & Micro-SD slot and much more.

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Then on 20th september they mailed me that they are providing me upgraded offer by email and the details of the email is as below:



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Dear Niriksha,



Thank you for your interest in DataWind and its products.



To expedite delivery to you, we wish to offer an upgraded product to you, at no additional cost:







Note: The new units supports external 3G dongles, but do not function as a smartphone, and take internal SIMs.



Please confirm your acceptance of this upgraded offer by responding to this Email within 72 hours. Again,this upgraded offer is at no additional cost to you.



This is a special limited time offer – if you confirm your acceptance within 72 hours of receipt of this Email, we will guarantee shipment within 72 hours of your confirmation. Kindly confirm your current address with Pin-Code and your Contact number .



Regards,

Nisha Sharma

Customer Support Executive.

(M) +91-[protected]


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Then I have confirmed that delivery by replying to this mail and they shipped me the item on 24th september 2012.

I have got the delivery on today 01st october 2012 evening 7 PM and found the THE PRODUCT IS NOT SEALED AND IT IS ALREADY IN USED CONDITION AND LOTS OF SCRATCHES ARE PRESENT THERE ON THE SCREEN WHICH COMES ON THE USAGE AND CHARGING PIN IS ALSO NOT WORKING AND BOX SHOW IT IS A ANDRIOD 4.0.3 BUT IT IS ALREADY UPGRADED TO 4.0.4 WHICH IS NOT POSSIBLE IF THE TABLET WAS NEW.


I have also tried to contact their Customer Support
Executive, Nisha Sharma, (M) +91-[protected], but she switched off her phone and not
responding and niether of their customer support numbers are responding.


I want the company to refund my money back or replace it with the new one.


Thanking you and waiting for your precious reply and action on the same.