[Resolved]  L.G / Split Ac — Product not working properly

Address:Valsad, Gujarat

Hi, my name is Sunil Mangwani from Vapi (Gujarat) we have purchased new split AC of 1 Ton of L.G from dealer named "SK VISION" authorized dealer of L.G in Vapi on 30.03.2013 whose
Model No is: LSA3UR2F
Serial No Indoor: 302PAWK028369
Serial No Outdoor:302PAEB048788
Invoice No. - 1544/12/13
Product Cost-25000/- Rs
Since we have purchased this AC we are not satisfied with its cooling as it not at all gets cooled, we registered its complaint with L.G and our dealer many times, L.G service engineers visited thrice to check its problem but the same problem still persists and now both have stopped responding & now we are left with nothing neither we are getting facility of AC in this hot summer season nor we got the return of our hard earned money invested in this product. Kindly help in resolving this issue.

Regards

Sunil.Mangwani
+91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

LG AC — ac cooling not proper

Don't take any responce your cutomercare. i have facing some problem your Window AC, i have allready two complain your cutomer care
1st complian ID no:-N______, Complian date:[protected]
2nd complian ID no:-c[protected], Complian date:[protected]
3rd complian ID NO. c[protected] compliant date 19.04.2010
but no reponce my complain.( AC cool nahi kar pa raha hu, )
plz take action immeditaly

LG/ Split AC — Not Working Properly

Dear Sir , , ,


I was having a LG Split Reverse Cycle AC ( Hot & Cold Model) in my Bed Room , it got burnt and with that my whole bedroom caught fire ,then company only replaced there AC , any way now from last four days my AC Fan stopes in the night but the compressor does not stops, not i am afraid any time it can catch fire again and it can burst ,, i have complaint about it but they are unable to solve the problem . . .

LG(split A.C) — not working properly

Sir ,i am complaining again and again that my A.C is not working properly but they are not listening.their technician visited and took charges and said A.C IS FINE..when we again comlainted about that,they said we will take charges again.when i complainted at their customer care,they gave me number of P.R.O but she is not picking the phone.once she picked and said that it is consumer fault not their.
yesterday their another technician came .when we discuss our problem he replied in wiered way and roughly .
now we again complainted but no one has called us
so now we are comlaining to you.hope you will help us
Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team
Dear Sunil,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team

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