[Resolved] Reliance Digital, Cunningham Road, Bangalore — Pathetic Customer care service

Syed Naseer

from Delhi, Delhi

Address:

Bangalore, Karnataka

Recently I bought Samsung Washing machine on 1st Jan 2013 from Reliance digital, Cunningham road, Bangalore. I was promised that installlation will be done by saturday between 11 AM and 1 PM, I spent entire saturday waiting for the technician to showup at my residence for installlation and the same thing repeated on following day sunday aswell. However to my utter disappointment no one turned up inspite of our repeated followup with the relicance Digital showroom persons.
The technician assaigned to address my issue was ONE Mr ASHOK. He is a nothing but an who cannot do his work properly and because of such ppl the company gets bad name.

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Aug 13, 2020

Complaint marked as Resolved

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Syed Naseer

from Delhi, Delhi

Hi I am Syed Naseer. Recently I bought Samsung Washing machine on 1st Jan 2013 from Reliance digital, Cunningham road, Bangalore. I was promised that installlation will be done by saturday between 11 AM and 1 PM, I spent entire saturday waiting for the technician to showup at my residence for installlation. However to my utter disappointment no one turned up inspite of our repeated followup with the relicance Digital showroom persons. I bought many articles from various other showrooms and their service is very good and satisfying. BUT I FELT THERE IS NO ANY BAD WORDS TO EAPLAIN THE PATHETIC CUSTOMER SERVICE OF RELIANCE DIGITAL.
So my sincear advise to all tat dont ever make a mistake of buying any goods from RELIANCE DIGITAL, Sales department is good but the customer care service is worst.
The technician assaigned to address my issue was ONE Mr ASHOK. He is a nothing but a scondral and who cannot do his work properly and because of such ppl the company gets bad name.