[Resolved]  Samsung India / 46 Inch 3d Led Tv Ua46es7500rmxl — not received free tab from past 6 months

Address:

Chennai, Tamil Nadu

Hi,
I need some help from your team.
On Nov 12,2012 i have purchased Samsung 46 inch 3d LED tv model no UA46ES7500RMXL and Samsung promised to give Galaxy Tab as free offer along with the product priced around 19,900 INR during that time.

From past 6 months, i have not received the tab inspite of raising complaints to customer care team and to CEO office (support email). Every time i hear that call has been registered and someone from HO will call you. After 2-3 days, person from HO will call and will say it is under processing but cannot commit any delivery date for the same. The same is repeating from past 6 months and finally i haven't received the TAB.

In such cases, how can i go forward and escalate and get the latest tab from Samsung as compensation of delay.

Need help in this regard.

Thanks,
Srinivas
Resident of Chennai
Mob: +91 [protected]