Address: | Panchkula, Haryana |
Hi,
I have bought a Samsung Microwave Oven (GW732KD-B) / Rs. 7000/- on 13/11/2012 from BANSAL ELECTRONICS (BRAND SHOP) SCO-21, SECTOR-11, PANCHKULA-134109, INDIA. I have called up the Samsung Customer Care so many times for Installation Service (Ref. No. [protected]) but till time nobody has entertain my SR (Service Request) eventhough I have received calls from customer helpdesk[protected], 5073737) with giving false commitment everytime to provide installation service in time. It's amost 3-4 days have passed but installation service has not been provided by the company till time.
Now I am really getting Frustrated with the Poor customer services. If I have to wait for more days for a new installation of the product then I am really afraid how many days I have wait for a Service Call or should I go with the same brand name in future ? !!!!
Its make me feel like customer right has no value. Realy need to improve customer service.
Please help Us !!!!
Thanks
Rajat Sharma
+91-[protected] Was this information helpful? |
Post your Comment