Samsung / Microwave Oven — No service and No response

Address:

Karnataka

I have a samsung make microwave oven.
the same had gone faulty 3 to 4 months back.
a complaint was registered with the service provider. they conveyed that some parts are being ordered.
after almost 2 weeks they told the parts are not available with them, "it will take some more time".
later the complaint was registered on line. Many phone came. Many promises came over period of 2 month and each time they close the WO without my consent.

I have made more than 10 complaints by now.
Now they have stopped even replying even
I am more bothered about the time I lost listening to their false promises.

If Samsung behaves like this what we can expect from companies of lesser repute.
this the 2nd or 3rd product of Samsung I am disposing because I am not getting service.

regards
from An unhappy customer of Samsung