[Resolved]  Videocon Dt2h — NON-ATTENDING OF COMPLAINT

Address:

Kangra, Himachal Pradesh

WE HAVE PURCHASED ONE DT2H VIDEO-CON PRODUCT & INSTALLED AT MY HOME TOWN I.E., VILLAGE & POST OFFICE BILASPUR, VIA POST OFFICE HARIPUR, TEHSIL DEHRA, DISTRICT KANGRA, HIMACHAL PRADESH VIDE DT2H NO: 44906680 IN THE NAME OF MS. VANDNA DAROCH.
FOR THE LAST SIX MONTHS, THE SAID DT2H IS NOT WORKING PROPERLY AND WE HAVE SO MANY TIMES DID COMPLAINT AT CUSTOMER CARE NO: [protected] BUT NO RESPONSE RECEIVED TILL DATE. AFTER EVERY THREE TO FIVE DAYS, THE SAID DT2H DON'T WORKS. MOREOVER, WHATEVER MONEY WE HAVE TRANSFERRED IN OUR ACCOUNT, WE DON'T KNOW IT AUTOMATICALLY DEBITED AND MORE MONEY DEMANDED BY THE CUSTOMER CARE STAFF.

PLEASE LOOK INTO THE MATTER AND CLEAR OUR PROBLEM.

MY PARENTS ARE NOT IN A POSITION TO SPEAK TO THE CUSTOMER CARE REGULARLY. I'VE TO SPEAK FROM GURGAON (WHERE I RESIDE) TO GET THE PROBLEMS SOLVED.

WITH REGARDS