[Resolved] Viveks Ltd Shop Showroom — viveks the unlimited false promises shop - never buy at viveks

Sruti Sekar

from Ernakulam, Kerala

Address:

Chennai, Tamil Nadu

Last Sunday, I bought Voltas AC from Viveks Exhibition in Trade Centre. Your representatives promised to make the delivery and installation within 48 hrs. Delivery itself took 48 hrs. And for installation they said we will send by wednesday, then on wednesday, they said thursday, on thursday they said you are scheduled for friday and on friday they said sunday, today sunday they say sunday not working.

WHY SHOULD THE REPRESENTATIVES LIE ??? - WORST CUSTOMER SERVICE , I WILL NEVER BUY ANYTHING FROM VIVEKS AGAIN AND I WILL SHARE MY EXPERIENCE ONLINE TOO IN CONSUMER FORUMS.

WHY DO THEY MAKE FALSE PROMISES ???

THE COMPANY IS MAKING CRORES OF PROFIT CANT THEY EMPLOY FEW MORE TECHNICIANS FOR FEW THOUSANDS AND GIVE AT LEAST A NORMAL CUSTOMER SERVICE ???

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Complaint marked as Resolved

May 13, 2013

Connect to Viveks's response Dear Sruti Sekar,

At Viveks we are serious about our customer satisfaction and work hard to get to the bottom of any customer complaint.

Please provide us the bill number & contact details, we will look into the situation right away and revert shortly. We apologize for the inconvenience caused to you.

Regards,
Customer Care.