[Resolved] Elica — About elica hass stove servicing

sudhesh159

from Gauribidanur, Karnataka

Address:

Bangalore, Karnataka, 560090

Dear Sir,
Last week
Elica Engineer
serviced my Elica gas stove very next day again l called him
One burner was not working After servicing.
Now again after two days same burner not working. I
requested for same problem.
As per your company rules I have paid service charges.
But my problem /defect not solved. Please now I contacted that person he is not coming to attend my complaint.on 21jan 17 he says I will com on Monday 1100h but he didn't came again I called him. He told 2pm I will come but after that he is not picking up phone.

Sudhesh Kumar Upadhyay
F3 A Block Sapphire Residency kereguddadahalli
Near RAINBOW INTERNATIONAL SCHOOL Abbigere

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Feb 24, 2017

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2017

Elica India Customer Care's response Dear Sir, Sincere apologies for the Inconvenience caused. Please share us the complaint ID or your registered contact No. so that we can trace which service center has attended your product complaint. Thank you Elica India

Verified Support

Jan 24, 2017

Elica India Customer Care's response Dear Sir,
Sincere apologies for the Inconvenience caused.
Please share us the complaint ID or your registered contact No. so that we can trace which service center has attended your product complaint.
Thank you
Elica India [protected]