[Resolved] Elica — After Sales Service Cooktop

Forum Shah

from Jaipur, Rajasthan

Address:	411060
Website:	www.elicaindia.com

I recently purchased a cooktop from elica & now i need to convert LPG to CNG for which i registered a visit with customer care on monday & i was been told it will be resolved within 3-6 days. Today its 5th day my complaint is unresolved when im calling customer care they are promising me with visit @ particular time but no one is coming & i am missing my office & no one is coming yet.

Complaint id : 219841

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Nov 11, 2016

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Elica India Customer Care's response Dear Sir/ Madam,

Apologies for the inconvenience caused. Please share your CRM Id so that our Customer care Team can contact you.

Our Customer Care contacts are as follows, Call Toll free number :[protected] / [protected]. Or you may SMS “Elica service to [protected].

Thank you
Elica India

Verified Support

Oct 01, 2016

Elica India Customer Care's response Dear Ma’am,

As per the conformation received from your end that your complaint number 219841 was registered on 22/08/2016 is been resolved on 26/08/2016.
For further assistance kindly call our toll free number [protected] or you can send SMS Elica Service to [protected] or you can write on [protected]@elica.in