Elica — Auto ignition not working

I brought elica cooktop and to be honest I am totally not satisfied with the operation of the cook top. It’s second time that I’m complaining about the auto ignition. Even last time I complained (its from Day 1 just before the installation) and I’m facing it again and again. I stopped using auto ignition feature. It hardly works for 15 days even after get resolved. And from last 2 months I stopped using it because I know it will not work properly. I purchased other products too of elica. I request you to please provide me solution. As far as Elica is not upto my mark. And if this issue didn’t resolve then I will never purchase any product from elica and ask others to do the same.