[Resolved] Elica — bad service | |||||
My self danish shaikh from mumbai-badlapur, i am purchase chimney & hob top from prabhat appliance badlapur. 1st i am launch complaint for installation of chimney your technician visit & install the same & taking rs.1200 for installation. This complaint attend after lot of fallow up & after 4days. Now again we launch complaint for hob top installation on dated 5th feb (Complaint no.99_526041), after lot of fallow up & call your technician visit asking for installation charges of rs.500, but when we purchase the same elica person say to prabhat appliances hob top installation charges is free so why we should pay this charges. I am very disappointed your service & your service provider language. Your service very bad, i will return your product to prabhat appliances already intimate to prabhat, i will suggested to my friend circle & family group not to purchase elica product. Shameful service…….. Danish [protected] Was this information helpful? | |||||
Mar 15, 2018 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Feb 08, 2018 Elica India Customer Care's response Dear Sir, Sorry for the inconvenience caused to you. As per your telephonic conversation with our Mumbai coordinator, please note installation of the mentioned product is on chargeable basis. Request you to refer our Elica link for complete details. http://www.elicaindia.com/charges.aspx Thanks & Regards, Elica india [protected] | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
621
Pending
24
Resolved
362
View all 621 Elica India reviews & complaints
+91 92 4300 7666
37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
View all Elica India contact information
I have opened a service request on January 13th. But until now it's NOT resolved, I have been calling customer service and no resolution at all.