[Resolved]  Elica — Burner

Address:Hyderabad, Andhra Pradesh, 500014

I purchased a gas stove from Bhavani enterprises in hyderabad. The sales person advised me it is a nice Italy brand.
But since my installation, that is almost 1 months back, the stove is not working properly.
Inspite of registering complain with elica as well as hyderabad none actions are taken.
Initially a junior technician came from elica, but he couldn't solve my problem. He left saying they will arrange replace new burner. But nothing is happening.
Even after speaking to service center regarding the same, they just keep saying that they are working from,
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Nov 10, 2016
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2016
Elica India Customer Care's response
Dear Sir/ Madam,

Apologies for the inconvenience caused. Please share your CRM Id so that our Customer care Team can contact you.

Our Customer Care contacts are as follows, Call Toll free number :[protected] / [protected]. Or you may SMS “Elica service to [protected].

Thank you
Elica India
Complaint comments 

Comments

I purchased a gas stove from Bhavani enterprises in hyderabad. The sales person advised me it is a nice Italy brand.
But since my installation, that is almost 1 months back, the stove is not working properly.
Inspite of registering complain with elica as well as hyderabad none actions are taken.
Initially a junior technician came from elica, but he couldn't solve my problem. He left saying they will arrange replace new burner. But nothing is happening.
Even after speaking to service center regarding the same, they just keep saying that they are working from,

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