[Resolved] Elica — Charging extra 500/- rs for otg demo | |||||
I have purchased elica hub, chimney and otg after repetitive complaints to nm invoatio, dealer in marathahalli, bangalore, the dealer has fowarded the service request to the elica service center and to my surprise i got to know that they charge additional 500 rs extra for otg demo, please note that the demo was not given at the time of installation nor it was communicated to customer about the same during the purchase. I would request customer to please refrain from buying elica products as there is no clarity on the after sales service and the dealers (Nm innovation) seems to not care about the after sale service Was this information helpful? | |||||
Nov 12, 2016 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Sep 19, 2016 Elica India Customer Care's response Dear Sir/ Madam, Apologies for the inconvenience caused. Please share your CRM Id so that our Customer care Team can contact you. Our Customer Care contacts are as follows, Call Toll free number :[protected] / [protected]. Or you may SMS “Elica service to [protected]. Thank you Elica India | |||||
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Elica — our complaint No is 72352
The Glass of Elica Hob has broken more than twice within 10 month of operation, due to backfire of flame.. Please replace above HOB on priority basis, as there is manufacturing defects in Burner