[Resolved]  Elica — Chimney complaints since more than 9 months

Address:A 504 Sahjanand ELEGANCE karamsad anand Gujarat

I have booked chimney complaint in april may 2021, they had change motor after 3 months but after 2 days whole chimney stops working, I again booked complain but despite clear information provided by me they booked complain for stove . So I again booked complain, the service person came and taken back faulty part with assertions that he will come after getting ok one. There are after no one visited and whenever I booked complain, all were closed without contacting me. So it is very sad performance by a company which is to be world number one in chimney.
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Feb 13, 2022
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Jan 12, 2022
Updated by dilip_vvn
Please resolve it
Verified Support
Jan 12, 2022
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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