[Resolved]  Elica — chimney warranty

Address:Ranga Reddy, Andhra Pradesh, 500084

Hello we have purchased the chimney of model glace ltw 60 a year ago and the shop keeper did not inform us regarding the warranty registration so we have not registered and this is 15 years warranty product. Now the shop owner was changed and he is saying i don't know about the previous owner.

We are not understanding what to do at present and we bought this with high cost just because it has life time warranty. Could you please help us with this.

Thanking you.
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Mar 27, 2019
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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